Policies

Event Venue Confirmation
The Grand Ballroom requires a minimum of 45 tables; Ballroom A or Ballroom B requires a minimum of 30 tables. One additional standby table is reserved for every 30 confirmed tables. No additional meal (lunch or dinner) is provided in replacement for no-show tables on event date.

Event Payment
To secure the wedding venue on a specified event date, an initial RM10,000 to RM15,000 deposit of the total wedding package is required. An additional 50% deposit of the total wedding package is required 60 working days prior to specified event date. Balance of payment for the specified event date is to be made by cash or credit card after the event or upon check out from Renaissance Kuala Lumpur Hotel.

Event Hours
The event venue is reserved exclusively for the use of the wedding couple between 1900 till 2400hours on the event date. Should additional set-up time be required, this is subject to the availability of the venue.

Cancellation of Event
Deposit paid is non-refundable in the event of cancellation. A wedding cancelled less than two months to the event date is subject to a cancellation fee equivalent to 100% of the wedding cost.

Music Copyrights
Under the Malaysian copyright act, public performance of music, either through pipe-music, mobile machine or live performances by artistes are subject to a MACP music copyright licence. Please liaise with your wedding planner on the costs involved in the application of this licence.